Hiring a roofing contractor isn’t something most homeowners do often — but when storms hit or leaks appear, the decision suddenly feels urgent. That’s when having the right questions ready can make all the difference.
Not all roofers operate the same way. Asking clear, thoughtful questions helps you understand what you’re getting, avoid red flags, and feel confident before signing anything.
Are You Licensed, Insured, and Local?
This is the foundation. A legitimate roofing contractor should be licensed to work in your area and carry proper insurance, including liability and workers’ compensation.
Local presence matters, too. A contractor who works in your community year-round is easier to reach if questions come up later and is more likely to stand behind their work.
What Does Your Inspection Process Look Like?
A real roofing inspection goes beyond a quick glance from the ground. Ask how the roof is evaluated and what areas are checked.
A thorough inspection often includes looking at shingles, flashing, ventilation, and attic conditions. The goal is to understand the full system, not just the obvious damage.
How Do You Handle Insurance Claims?
After a storm, many homeowners are navigating insurance claims for the first time. Ask whether the contractor has experience working with insurance and how they support homeowners through that process.
Clear communication is key here. A contractor should explain what they do — and what they don’t do — when it comes to insurance, so expectations stay realistic.
What Warranties Are Included?
Roofing warranties can vary widely. Ask what manufacturer warranties apply to materials and whether there’s a workmanship warranty on the installation.
Understanding warranty coverage upfront helps you compare estimates fairly and know what protection you’ll have long after the project is complete.
Can I See Reviews or Recent Local Projects?
Reputable contractors are comfortable sharing reviews and examples of their work. Looking at recent projects in your area gives you insight into quality, consistency, and how the contractor works with homeowners.
Consistent feedback across multiple platforms often says more than a single testimonial.
How Do You Compare Estimates Honestly?
If estimates vary, ask why. Price differences often come down to materials, scope, warranty coverage, or how thoroughly the inspection was done.
A contractor who welcomes comparison will help explain what’s included — and what might be missing — rather than pressuring you to decide quickly.
Why Asking Questions Is a Good Thing
Homeowners who ask questions tend to have smoother projects. Clear expectations reduce surprises, improve communication, and build trust on both sides.
Empire Contractors encourages homeowners to research, compare, and ask detailed questions. Transparency helps ensure everyone is aligned before work begins.
Choosing a Roofing Contractor with Confidence
Roofing decisions don’t have to feel overwhelming. The right questions help you understand your options and choose a contractor who’s qualified, communicative, and committed to quality work.
If you’re comparing roofing contractors or preparing for storm-related repairs, Empire Contractors is always happy to answer questions and help you understand what to look for — whether you work with us or not.